Giving Advice: AUDIO Julie Bartkus "I gave Marie some wonderful advice about how she should do things and she didn't take it. I felt hurt because she didn't listen to what I said. I thought she would appreciate my years of experience and follow through on the suggestions I offered her." . . . keep reading
The Art of Not Taking Things Personally: AUDIO Julie Bartkus Often Leaders share with me their challenge of staff who are too sensitive. So sensitive that they cannot be offered any constructive criticism without getting their feelings hurt. And unfortunately this sometimes prevents leaders from providing team members with feedback that will help them grow as professionals. . . . keep reading
Transform a "live body" into a valued employee!: AUDIO Julie Bartkus In my consulting experience with child care professionals, I've heard the term "live body" used many times. Some child care professionals cringe when they hear the phrase, and some, express a feeling of hopelessness when it comes to knowing what to do with the "live bodies" who exist in their working and learning environments. . . . keep reading
Working With Young Staff: AUDIO Julie Bartkus What is the number one thing that young professionals look for in a potential employer?
How can you motivate your younger staff members to be more professional?
How can you effectively integrate younger staff members with more seasoned professionals so your entire team has a positive and productive working relationship? . . . keep reading
Boost Your Memory: AUDIO Julie Bartkus Where did I put it? What was her name? What did I say we were going to do? What was I going to say? I don't remember! . . . keep reading
Difficult People:AUDIO Julie Bartkus A parent consistently picks her child up late and then gets upset when she is charged late fees. You were taken by surprise when she yelled at you in front of her child, other parents, and staff. While another parent picks her child up on time, but hangs out to chat with staff about all of her personal problems. Oh sure - staff have politely excused themselves, trying to refocus on their priority -- the children -- but the parent continues to stay glued to them. One staff member stated: "The parent followed me to the bathroom and waited for me to come out!" . . . keep reading
Communicating With Empathy Julie Bartkus Feelings and emotions--that's what the child care profession is all about. Feelings for the children, the families, and yes, even co-workers is what m . . . keep reading
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