Communicating With Grace In order to get to the place where you can keep your emotions in check and accomplish your objective in communicating, you may have to incorporate some success strategies into your daily routine. These success strategies are critical in communicating with grace. They have to do with using your emotional intelligence as opposed to your intellect. . . . keep reading
Positively Reinforcing Staff Julie Bartkus How can you reduce absenteeism and tardiness? How can you create a more positive working and learning environment? Our guest, Dr. Aubrey Daniels shares with us how to inspire staff members to make behavioral changes and much more through tapping into the transformational power of positive reinforcement. . . . keep reading
Communicating Difficult Situations: AUDIO Julie Bartkus In the child care profession, there never seems to be a shortage of difficult situations to handle. In my research for this month's topic, I reflected upon many difficult scenarios child care professionals might need to address. Confronting a team member about a certain behavior, firing a staff member, communicating allegations of abuse, talking to parents about children biting, talking to parents about late payments, and communicating staffing changes as well as communicating organizational changes were among the few. Each situation is different, yet at the same time difficult to handle. . . . keep reading
New Staff Integration: Audio Julie Bartkus Would you like to know how to transform a new employee into a valued team member? And how to eliminate gossip and complaining about a new employee? Or how about getting a new employee to follow through on policies and procedures? . . . keep reading
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