There are dozens of audio programs on this website that you can listen to
immediately.
Discover how to:
Inspire your team to make behavior changes.
Help your staff project higher levels of professionalism.
Function as a dynamic team.
Increase your team's confidence (as well as your own).
Get staff out of the "us" versus "them" mindset.
Create a less stressful work environment.
Have more time in your day.
Transform a "live" body into a valued employee.
Eliminate workplace gossip.
50 Secret Shopping Questions So you're thinking about checking out the competition through secret shopping. Here are 50 questions that parents are advised to ask child care directors when shopping for a child care program. Check off the ones you would like to know about the other programs in your area. . . . keep reading
Suggestion Boxes: Audio Do suggestion boxes work? Today you can discover what makes them ineffective and what makes them effective. I'll share ideas and procedures for turning your suggestion box into an effective communication tool. . . . keep reading
Marketing and Enrollment Building Quiz Here's a fun quiz with valuable tidbits of information on marketing and enrollment building. These questions and answers are based on our audio program featuring Julie Wassom. The link to the audi . . . keep reading
Firing Staff: AUDIO Julie Bartkus *How many chances should you give an employee before you terminate their employment? *What are the impacts of not firing an employee who should be fired? *How do you fire someone who you have a personal relationship with? *Is there a best day of the week to fire someone? . . . keep reading
Why Child Care Professionals Quit: AUDIO Why do child care professionals quit? Don't you wish that question could be answered in one easy sentence? The truth is that although there are very common reasons why child care professionals quit - there are also very individualized reasons why they quit. . . . keep reading
Making Work Fun!: AUDIO Julie Bartkus Child Care -- what a fun profession! The children's smiles, their laughter, and all the funny things they do to make us laugh is what makes the profession fun. Now on the other hand, you may feel there are many things that counterbalance the fun we can derive from working with children such as: staffing issues, parent's complaints, organizational changes, paperwork, etc. . . . keep reading
Minimizing Absenteeism and Tardiness: AUDIO What causes over 3% of America's workforce to be absent on a daily basis? How can you identify someone who is prone to absenteeism and tardiness before you hire them? What are the interview questions that you can legally ask to help you determine if a potential new candidate is prone to lateness? When -- if ever -- should a co-worker confront another co-worker about their being late or absent for work? What are the most effective strategies for minimizing absenteeism and tardiness in your child care program? . . . keep reading
Team Building Julie Bartkus One request that I often get during workshops is for more information regarding activities leaders can facilitate with their teams -- activities to help boost team spirit, and help staff members function more as a dynamic team. . . . keep reading
Competitive Benefits and Wages All the help wanted ads say it -- "we offer competitive benefits and wages." But what specifically does that mean? And if all of your competitors offer pretty much the same benefits and wages, how can you stand out above and beyond your competition? How can you be that program where all child care professionals want to work? . . . keep reading
Constructively Deal With Change: AUDIO Julie Bartkus What are the thoughts and feelings that employees most typically experience with change that a leader should take into consideration? What are the worst or most harmful changes to employee morale that an organization can experience? What are the worst things a leader can do when change is happening? What are the best ways to help employees move forward with change? How can a leader increase customer loyalty in spite of major change occurring? What are effective communication techniques to help employees/customers deal with a change in management, site closings or site relocations? . . . keep reading
Sharing Leadership Success Conference Call Julie Bartkus On this conference call three leaders in the child care industry discuss new staff orientation, a buddy training system, organizational ideas, and a bonding activity with parents. . . . keep reading
Performance Reviews: Audio Featuring Maryann Post How do managers know if an effective performance review has been conducted? On this audio program you'll discover 5 "must dos" and 11 "do not dos" for an effective performance review. . . . keep reading
Organizational Ideas and Policies: AUDIO Julie Bartkus Do you feel like your time is a scarce resource? Do you feel like there are so many things you would like to do in the child care industry but you can never get to them? Do you feel frustrated at the end of the day with how much you have left to do? If you answered yes to any of the above questions, do not despair. Organizational ideas and policies to help you save time, money and frustration are featured on this month's issue of the Leadership Connection for child care professionals. . . . keep reading
Generation Gaps:AUDIO Julie Bartkus Have you ever wondered what it takes to close the generation gaps within your workplace? If you've answered yes, you are not alone. Getting older staff to work effectively with younger staff and vise versa is a common challenge that many child care leaders face. . . . keep reading
Building Positive Bonds With Parents: AUDIO Julie Bartkus What are some specific actions that child care professionals can take to build strong bonds with the parents right from the start? What are some of the most challenging situations that child care programs experience when it comes to keeping relationships with parents positive? What are the little things that a child care professional can do on a daily basis to build strong, positive relationships with parents? . . . keep reading
Interviewing Strategies: AUDIO Julie Bartkus JOBehaviors has developed an on-line recruitment tool to help child care leaders recruit top notch child care professionals to work in their programs. This tool also helps child care leaders save time in the recruiting process and maintain consistency in the quality of team members they hire. One child care program utilizing Mark's tool reported a 50% increase in staff retention within a one year time period. . . . keep reading
"I was completely floored by the material. The information is 100% useful."
Alice Alvarez, Director,
Blessed Sacrament Academy
"It should be mandatory that every child care have this!"
Nancy Dempsy,
Owner, Norwood Early Learning Center
"This is the best money spent."
Cori Berg, Director, Dallas, Texas
"My membership helps me solve problems at the tips of my fingers."
Helen Arthur, Supervisor School-Age Program
"Membership to this site is the best investment I've made."
Nancy Dempsy, Owner,
Norwood Early Learning
"There's not one topic that's been discussed that I haven't been able to use."
Sonya Raymond, Owner,
Apple Tree
"When I first took over the center, staff were beginning to look for other jobs and wouldn't recommend the center to friends or family for jobs or childcare. Now, I have people calling me and emailing me for work and child care openings. I feel like
I've built the foundation for a successful business. I apologize for the length of this, but I am very excited about all of this... I look forward to future CDs and newsletters."
Kathy Monahan, Owner Massachusetts
"I must say that seeing your CDs in my mailbox each
month has really made a difference in my life and often helped me get through."
Cori Berg,
Director, Dallas, Texas
"I’ve been a
member for 5 years and I’ve found the Leadership Connection to be a valuable
resource, especially as
a professional development resource for directors in the administration
world."
Shirley
Ritter, Kids First
"I’ve learned
so much through the Leadership Connection! Julie offers a
unique service to our industry – it is extremely valuable."
Jean Hawks,
Director, Fort Hill Child Dev. Ctr.
"Great information for training! I would highly recommend the Leadership Connection.”
Kim Maine, Director
Sunshine Child Development
"It’s an excellent product, I listen to my CDs in my car, and find them to be good for my own ongoing, professional development.”
Jeanne Thomas
TRC Associates
“Great site, I’m enjoying it very much! I’m on it nearly every day”
Erica Farney,
Director, The Compass School
“What a wealth of information. If my program didn't pay for my membership, I would pay for it myself. It's that good.”
Hope Wharton, Executive Director
“I love the Leadership Connection for child care! I've found it to be of phenomenal help to me!”
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