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Leadership Audio Archive
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There are dozens of audio programs on this website that you can listen to
immediately.
Discover how to:
- Inspire your team to make behavior changes.
- Help your staff project higher levels of professionalism.
- Function as a dynamic team.
- Increase your team's confidence (as well as your own).
- Get staff out of the "us" versus "them" mindset.
- Create a less stressful work environment.
- Have more time in your day.
- Transform a "live" body into a valued employee.
- Eliminate workplace gossip.
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50 Secret Shopping Questions
So you're thinking about checking out the competition through secret shopping. Here are 50 questions that parents are advised to ask child care directors when shopping for a child care program. Check off the ones you would like to know about the other programs in your area. . . . keep reading
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Suggestion Boxes: Audio
Do suggestion boxes work? Today you can discover what makes them ineffective and what makes them effective. I'll share ideas and procedures for turning your suggestion box into an effective communication tool. . . . keep reading
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Marketing and Enrollment Building Quiz
Here's a fun quiz with valuable tidbits of information on marketing and enrollment building. These questions and answers are based on our audio program featuring Julie Wassom. The link to the audi . . . keep reading
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Firing Staff: AUDIO
Julie Bartkus
*How many chances should you give an employee before you terminate their employment? *What are the impacts of not firing an employee who should be fired? *How do you fire someone who you have a personal relationship with? *Is there a best day of the week to fire someone? . . . keep reading
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Why Child Care Professionals Quit: AUDIO
Why do child care professionals quit? Don't you wish that question could be answered in one easy sentence? The truth is that although there are very common reasons why child care professionals quit - there are also very individualized reasons why they quit. . . . keep reading
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Making Work Fun!: AUDIO
Julie Bartkus
Child Care -- what a fun profession! The children's smiles, their laughter, and all the funny things they do to make us laugh is what makes the profession fun. Now on the other hand, you may feel there are many things that counterbalance the fun we can derive from working with children such as: staffing issues, parent's complaints, organizational changes, paperwork, etc. . . . keep reading
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Minimizing Absenteeism and Tardiness: AUDIO
What causes over 3% of America's workforce to be absent on a daily basis? How can you identify someone who is prone to absenteeism and tardiness before you hire them? What are the interview questions that you can legally ask to help you determine if a potential new candidate is prone to lateness? When -- if ever -- should a co-worker confront another co-worker about their being late or absent for work? What are the most effective strategies for minimizing absenteeism and tardiness in your child care program? . . . keep reading
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Team Building
Julie Bartkus
One request that I often get during workshops is for more information regarding activities leaders can facilitate with their teams -- activities to help boost team spirit, and help staff members function more as a dynamic team. . . . keep reading
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Competitive Benefits and Wages
All the help wanted ads say it -- "we offer competitive benefits and wages." But what specifically does that mean? And if all of your competitors offer pretty much the same benefits and wages, how can you stand out above and beyond your competition? How can you be that program where all child care professionals want to work? . . . keep reading
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Constructively Deal With Change: AUDIO
Julie Bartkus
What are the thoughts and feelings that employees most typically experience with change that a leader should take into consideration? What are the worst or most harmful changes to employee morale that an organization can experience? What are the worst things a leader can do when change is happening? What are the best ways to help employees move forward with change? How can a leader increase customer loyalty in spite of major change occurring? What are effective communication techniques to help employees/customers deal with a change in management, site closings or site relocations? . . . keep reading
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Performance Reviews: Audio
Featuring Maryann Post
How do managers know if an effective performance review has been conducted? On this audio program you'll discover 5 "must dos" and 11 "do not dos" for an effective performance review. . . . keep reading
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Organizational Ideas and Policies: AUDIO
Julie Bartkus
Do you feel like your time is a scarce resource? Do you feel like there are so many things you would like to do in the child care industry but you can never get to them? Do you feel frustrated at the end of the day with how much you have left to do? If you answered yes to any of the above questions, do not despair. Organizational ideas and policies to help you save time, money and frustration are featured on this month's issue of the Leadership Connection for child care professionals. . . . keep reading
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Generation Gaps:AUDIO
Julie Bartkus
Have you ever wondered what it takes to close the generation gaps within your workplace? If you've answered yes, you are not alone. Getting older staff to work effectively with younger staff and vise versa is a common challenge that many child care leaders face. . . . keep reading
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Building Positive Bonds With Parents: AUDIO
Julie Bartkus
What are some specific actions that child care professionals can take to build strong bonds with the parents right from the start? What are some of the most challenging situations that child care programs experience when it comes to keeping relationships with parents positive? What are the little things that a child care professional can do on a daily basis to build strong, positive relationships with parents? . . . keep reading
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Interviewing Strategies: AUDIO
Julie Bartkus
JOBehaviors has developed an on-line recruitment tool to help child care leaders recruit top notch child care professionals to work in their programs. This tool also helps child care leaders save time in the recruiting process and maintain consistency in the quality of team members they hire. One child care program utilizing Mark's tool reported a 50% increase in staff retention within a one year time period. . . . keep reading
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