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Gold Member - Audios
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Julie Bartkus on Staff Motivation
Do high turnover rates, burnout, no team work, lack of constructive communication among staff and parents, or low motivation levels leave you feeling frustrated and wondering if there's anything you can do to create a dynamic, high-functioning, cohesive team? Listen in to Julie Bartkus sharing staff motivation success strategies with child care directors and owners. . . .
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Open Houses
Have you ever wondered how to make your open houses more successful? One of your colleagues, Jeanne Chapell, has. In the past she would only have a few people showing up. She wanted to make a big change happen with the results that she was getting so she turned to our member's only discussion forum and corresponded with child care marketing expert, Kris Murray. . . .
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Keys To Eliminate Workplace Gossip: 60 Minute AUDIO
Leaders, I've heard your frustrations with gossip and I understand how draining the process of trying to eliminate gossip is. Is there a way to eliminate gossip for good? ABSOLUTELY! You'll Discover: *11 steps to create a gossip free workplace *6 main reasons workplace gossip happens *7 gossip zones that employees get caught up in *5 strategies that employees can implement daily to help stop gossip *Communication barriers that keep workplace gossip alive. . . .
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*Child Care Marketing: GOLD Member Audio
Happy marketing and happy enrollment building are the final words you'll hear on this audio program from Child Care Marketing Expert, Julie Wassom. This is because she believes that marketing should be a happy journey that you embark on daily. Now don't be overwhelmed thinking-- "I have to put efforts into marketing every day!" Julie shares easy to implement and low cost marketing ideas that make daily implementation a wonderful experience. . . .
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Letting Go of Control and worry: Gold Member Audio
Do you ever struggle with really letting go of tasks? Do you hang on to worry and control because you're fearful of how tasks will be completed if you're not right on top of them? Over the years many leaders have shared with me these concerns. Child care managers often wonder how they can take a day off without worry because they are the only one who ensures that tasks and responsibilities are taken care of properly. . . .
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Rave Reviews: Gold Member Audio
You've heard them. You've smiled when they were given to you. But what have you done with them? What am I talking about? Rave reviews--that's what I'm talking about. They are a powerful resource for your marketing and staff motivation efforts. Kris Murrary joins us to share techniques to help you use your rave reviews as an effective way to market your child care program. . . .
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Emotions At Work: Gold Member Audio
Emotional hijacking is an important concept to understand. Any child care director who wants to be effective needs to understand how their emotions can become hijacked by situations that arise. Situations such staff members calling out sick or a conflict with a customer. When you react in a way that is negative, you have been emotionally hijacked. . . .
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*Effective Interviewing: Gold Member Audio
Child Care Director's Guide to Effective Interviewing. You'll discover: 4 success strategies for effectively hiring quality child care staff, 5 hidden personality traits, 7 questions to help you determine if a candidate is the right fit for your team and 3 ways child care directors and owners can generate excitement and attract new employees. . . .
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Legal Issues Child Care Directors and Owners Face: Audio
"Today, child care directors and owners are required to navigate through a maze of regulatory and statutory law, which may not only be confusing but also conflicting based upon differing regulatory and judicial interpretation. For example, inconsistent interpretation of state licensure regulations may stifle a child care center's ability to conduct its business." -- Randall Strause . . .
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Motivation by Carrot & Stick: Video
Most of us believe that the best way to motivate ourselves and others is with external rewards like money and threats (of losing money or a job, etc.) -- it's motivation by carrot-and-stick. Only one problem with the carrot-and-stick method of motivation. It's completely outdated and no longer works. . . .
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*Communicating Difficult Information: Gold Member Audio
A true story: It happened the first day I started my new job as a director at a preschool. My first appointment was with a problem parent and boy did I have some difficult information to communicate. Can you relate to this situation? How would you handle it? Karen Trujillo-Heffernan knows the ins and outs of dealing with difficult situations in the child care industry. She joins us to share success strategies for communicating difficult information. . . .
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*Incentive Programs: Gold Member Audio
Have you ever felt "the vibe" that an organization projects when you walk through the door? Perhaps it was an overwhelmingly positive feeling when you walked into a hotel or perhaps it was a gut wrenching negative feeling when you entered a local super market. I've experienced both and I always walk away asking myself: Why did you feel that way about your experience with that organization? Cindy Ventrice joins us to share proven techniques for generating "good vibes" through implementing low-cost and no-cost employee incentive programs. . . .
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*Customer Loyalty: Gold Member Audio
"In spite of my efforts to try to make my customers feel like I care and that my organization is a wonderful place for children and their families, I still have parents who spread negative gossip or they just leave my child care program without giving any notice." JoAnna Brandi joins us to share many fantastic strategies that you can implement immediately to help you build customer loyalty. . . .
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*Celebrations at Work: Gold Member Audio
Celebrate Good Times. Come On! Most everyone knows those famous lyrics by Kool and The Gang. Have you ever shouted them out at a party or while driving in your car? I know I have and when I do it always brings a smile to my face. That's the impact that celebrations have on most people and that's why I decided to focus an entire issue of the Leadership Connection on celebrations at work. Gail Leino joins us to share some great themes, free resources and ideas for making your celebrations a huge success. . . .
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*Essentials of Networking: Gold Member Audio
When you think about networking what comes to mind? Is it a lack of time to get out there and do it or is it a fear of getting outside of your comfort zone to meet others through attending social functions? Our guest, Tere Holmes encourages everyone to get out there and as Nike's slogan says: "Just do it!" . . .
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