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Gold Member - Audios
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Legal Issues: Audio
"Today, children's child care centers are required to navigate through a maze of regulatory and statutory law, which may not only be confusing but also conflicting based upon differing regulatory and judicial interpretation. For example, inconsistent interpretation of state licensure regulations may stifle a child care center's ability to conduct its business." -- Randall Strause . . . keep reading
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Motivation by Carrot & Stick: Video
Most of us believe that the best way to motivate ourselves and others is with external rewards like money and threats (of losing money or a job, etc.) -- it's motivation by carrot-and-stick. Only one problem with the carrot-and-stick method of motivation. It's completely outdated and no longer works. . . . keep reading
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*Communicating Difficult Information: Gold Member Audio
A true story: It happened the first day I started my new job as a director at a preschool. My first appointment was with a problem parent and boy did I have some difficult information to communicate. Can you relate to this situation? How would you handle it? Karen Trujillo-Heffernan knows the ins and outs of dealing with difficult situations in the child care industry. She joins us to share success strategies for communicating difficult information. . . . keep reading
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*Incentive Programs: Gold Member Audio
Have you ever felt "the vibe" that an organization projects when you walk through the door? Perhaps it was an overwhelmingly positive feeling when you walked into a hotel or perhaps it was a gut wrenching negative feeling when you entered a local super market. I've experienced both and I always walk away asking myself: Why did you feel that way about your experience with that organization? Cindy Ventrice joins us to share proven techniques for generating "good vibes" through implementing low-cost and no-cost employee incentive programs. . . . keep reading
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*Going Green: Gold Member Audio
To the contrary of Kermit the Frog's song It's not easy being Green - - - going green in your child care program is easy. It's also a smart decision that will boost your marketing efforts and it's an easy way to impact the lives of the children, your staff, parents and, of course, you! Hester Dooley, National Program Manager for Eco-Healthy Child Care, joins us to share easy ways to go green in your child care program. Through her efforts children throughout the nation benefit from the reduction of harmful environmental toxins in child care facilities. . . . keep reading
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*Customer Loyalty: Gold Member Audio
"In spite of my efforts to try to make my customers feel like I care and that my organization is a wonderful place for children and their families, I still have parents who spread negative gossip or they just leave my child care program without giving any notice." JoAnna Brandi joins us to share many fantastic strategies that you can implement immediately to help you build customer loyalty. . . . keep reading
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*Celebrations at Work: Gold Member Audio
Celebrate Good Times. Come On! Most everyone knows those famous lyrics by Kool and The Gang. Have you ever shouted them out at a party or while driving in your car? I know I have and when I do it always brings a smile to my face. That's the impact that celebrations have on most people and that's why I decided to focus an entire issue of the Leadership Connection on celebrations at work. Gail Leino joins us to share some great themes, free resources and ideas for making your celebrations a huge success. . . . keep reading
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*Essentials of Networking: Gold Member Audio
When you think about networking what comes to mind? Is it a lack of time to get out there and do it or is it a fear of getting outside of your comfort zone to meet others through attending social functions? Our guest, Tere Holmes encourages everyone to get out there and as Nike's slogan says: "Just do it!" . . . keep reading
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*Dealing With Difficult Parents: Gold Member Audio
Dealing with difficult parents is a common challenge that leaders have to overcome often in the child care industry. Whether it's a parent who won't work with you to formulate a solution to a challenge or a parent who engages in gossip about your program, these situations are difficult and leave many leaders feeling stressed. . . . keep reading
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*Staying Organized: Gold Member Audio
Dianne Baker shares so much information on this audio program to help you stay organized including: Easy steps to organize larger projects, How to keep your inbox manageable, How to most effectively manage your bills, Tips for setting up file folders, Strategies for getting parents to complete paperwork, When it's a good idea to use post it notes, How to stay organized with deposits, The best time of the year to purge your files, The one action item that is key in long-term organization, Ways to easily keep track of your appointments and commitments, Best practices for organizing forms needed in classroom management and so much more! . . . keep reading
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*Rejuvenating Yourself: Gold Member Audio
Sue Baldwin joins us to share some lifesavers that you can use whenever you need them to help you feel rejuvenated. The rejuvenation methods presented on this audio program include little things that you can do everyday to find balance and peace. They are lifesavers and will help you take the best care of yourself in all situations. . . . keep reading
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*Getting Organized: Gold Member Audio
Do you struggle with organization? Does it seem impossible to get control of all your paperwork? Is the lack of organization in your program causing you to feel stressed and overwhelmed? If you've answered yes to any of these questions, you are not alone. Many leaders in the child care industry share the challenge of getting organized and staying organized. . . . keep reading
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Rebuilding Trust and Letting Go of Resentments:GOLD Member Audio
It's better than a 36% raise! According to Michelle Reina, Ph.D. creating a high level of trust within your workplace generates more positive feelings than a 36% raise. On this audio program we're answering all the questions you asked abut letting go of workplace resentments and rebuilding trust. We're identifying: *9 signs that workplace trust is present within an organization *20 situations that lead to trust breaking down in a child care environment *7 steps to rebuilding trust and letting go of resentments *3 types of trust that contribute to a positive and productive environment for working & learning . . . keep reading
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*Marketing and Enrollment Building:GOLD Member Audio
Happy marketing and happy enrollment are the final words you'll hear on your CD from marketing expert, Julie Wassom. This is because she believes that marketing should be a happy journey that you embark on daily. Now don't be overwhelmed thinking-- "I have to put efforts into marketing every day!" Julie shares easy to implement and low cost marketing ideas that make daily implementation a wonderful experience. . . . keep reading
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*Coach Manager: Gold Member Audio
Explore 7 qualities of a successful coach manager and how these qualities work towards improving team work ethic within the workplace. Our guest, Tom Heck shares how effective coach managers continue the process of improving team work ethic by relating to their teams through communication and coaching, rather than leading with controlling techniques or intimidating practices. . . . keep reading
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*Improving Team Work Ethic: Gold Member Audio
Team work ethic can be defined as the collective principles that govern a group of people as they work together to accomplish common goals. These collective principles are difficult to clarify and even tougher to maintain on a daily basis. In this issue of the Leadership Connection we're exploring ways a leader can build and maintain team work ethics. Joining us is Tom Heck, team work coach, author and professional speaker who teaches team work and leadership skills through a diversity of experiential activities. . . . keep reading
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