When you hear the word etiquette
what do you think about?

I think about things like having good table manners and remembering to say please and thank you. I also think of etiquette as constructive actions that we implement and model for one another and the children so positive relationships can be built.

On this audio program, we're exploring workplace etiquette and all that it encompasses. We'll explore specific actions that can be implemented during day-to-day interactions as well as during special events to have more etiquette.

Listen in and discover:

• 5 strategies for giving gifts at work
• 2 ways to make an apology effective
• 10 "must-dos" for face-to-face meetings 
• 4 crucial components for proper introductions
• 6 ways to illustrate good etiquette during staff meetings
• 8 common behaviors that are symptomatic of poor workplace etiquette
• Techniques for implementing good manners while confronting inappropriate behaviors

You're just moments away from accessing:

1) 70 minute Audio Program on workplace etiquette featuring 2 leading experts 

2) Transcripts of this Audio Program.  Read along while you listen or print them out
     and read at your convenience!  

Also joining us is Lydia Ramsey. Lydia helps people promote themselves and grow their business by showing them how to keep their feet out of their mouths and egg off of their faces. She has appeared on radio and television programs across the country, and has been quoted or featured in The Wall Street Journal, Investor's Business Daily, Cosmopolitan and Woman's Day. She is the author of the widely acclaimed book, Manners That Sell -- Adding The Polish That Builds Profits and a contributing author to Real World Career Development Strategies That Work. Visit www.mannersthatsell.com for more information about Lydia.

Here's a 2 minute clip featuring Hilka. Click on the > button to begin playing. Enjoy!

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