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Cell
Phones, Thongs and
Dancing on Tables:
Dealing With
Inappropriate Work
Behaviors Effectively
Do you struggle with staff using cell phones, dressing inappropriately or behaving less than professionally at work? Discover specific strategies you can implement to deal effectively with these inappropriate work behaviors.
On this CD you'll discover:
A fun activity you can facilitate at your next staff meeting to help staff really understand the importance of dressing professionally. This activity will have an immediate impact on your staff!!
The appropriate time to implement a written plan of action to help employees change inappropriate work behaviors.
When a verbal warning or discussion about inappropriate behaviors is simply not enough.
The worst mistakes leaders make when creating and communicating a performance plan of action with an employee.
Critical elements that should be included in a written performance plan of action.
Positive communication techniques leaders can implement when discussing a plan of action with an employee.
Strategies leaders can implement to refrain from harboring resentments towards employees who act inappropriately.
When you become a member, I'll include this FREE Bonus Issue where you'll discover strategies you can implement immediately.
Dealing With Difficult People - End the Tug of War!
A parent consistently picks her child up late and then gets upset when she is charged late fees. You were taken by
surprise when she yelled at you in front of her child, other parents, and staff. While another parent picks her child up on time, but hangs out to chat with staff about all of her personal problems. Oh sure - staff have politely excused themselves, trying to refocus on their priority -- the children -- but the parent continues to stay glued to them. One staff member stated: "The parent followed me to the bathroom and waited for me to come out!"
A staff member consistently comes to work late. She doesn't realize how difficult she makes things for the entire team. Not only is she late for work she is also late coming back from breaks and is the last one to stroll into
staff meetings.
Do any of these situations sound familiar? Would you describe the people in the scenarios as difficult people? How do you describe difficult people? What traits or characteristics do they possess?
On this audio program you'll discover:
1 main characteristic that classifies an employee as difficult.
5 reasons employees are difficult.
How to find the "trigger points" that will help difficult people get on the same page as you and become less difficult.
How difficult people are like kidnappers.
When and how you can recommend that a difficult employee should seek professional help for his/her problems.
9 types of difficult people and a plan of action to help you deal with each type.
A supervisor's checklist for dealing constructively with difficult people.
How your top-performer who bends over backwards when you need her can become a difficult employee when she asks for favors in return.
In this FREE Bonus
Issue, you'll
discover how to
build positive and
productive relationships
with difficult people!
Communicating With Grace
In order to get to the place where you can keep your emotions in check and accomplish your objective in communicating, you may have to incorporate some success strategies into your daily routine.
These success strategies are critical in communicating with grace. They have to do with using your emotional intelligence as opposed to your intellect.
On this audio program you'll discover:
Techniques to help you quickly collect your cool and handle difficult situations constructively.
The number one factor that prevents people from buying in to what you're communicating.
Effective methods for breaking down resistance, defensive reactions and inspiring people to work with you instead of against you.
How to confront staff and parents in a way that leaves you feeling good about the interaction.
In this FREE Bonus Issue, you'll discover 5 proven strategies to help you get buy in from others and build positive, constructive relationships.
Empower Your Team - Keys To Letting Your Staff Take Charge
What characteristics does an organization that is not empowering employees possess? Here's the answer: destructive communication such as unresolved conflicts, gossip, and a lot of complaining. Employees appear to be unable of making effective decisions and they perform at a minimal level. In a child care environment this means that no one will look beyond their classroom
and their own immediate needs. They expect their leaders to fix problems for them. Team members are unmotivated and may not have a lot of confidence.
You don't have to struggle with these challenges anymore.
In this FREE Bonus Issue, you'll discover proven strategies to inspire your team to make behavior changes without nagging or begging.
New Staff Integration - Transformational Strategies are Included!
A Limited Quantity of This Bonus CD is Available, So Hurry!
Would you like to know how to transform a new employee into a valued team member? And how to eliminate gossip and complaining about a new employee? Or how about getting a new employee to follow through on policies and procedures?
On this audio program you'll discover a step-by-step plan of action to help new employees become valued team members quickly and effectively.
When you become a Gold member, I'll mail this CD to you as part of our FREE Bonus Offer.
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