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Leadership Quiz What's the ideal timeframe for conducting an exit interview? Right when you get a written notice from an employee 3-5 weeks after one's departure date On the employee's last day When an employee grants you permission to do so None of the above What is the hardest conflict to resolve in the workplace? Conflicts about work schedules Conflicts between staff members Conflicts between staff and parents Conflicts where two people are not talking All of the above How can you find happiness in the tasks you don't look forward to doing? Put them off as long as possible Delegate them to someone else Pretend you don't have to do them Celebrate your accomplishing them What are some of the most common mistakes leaders make when dealing with inappropriate work behaviors? Communicating with employees too late Being too vague when communicating Crossing professional boundaries Taking pictures of the behaviors and posting them in the staff lounge The first 3 answers What are the major components that should be your focus when determining how competitive you are? Salary Individual Growth A Compelling Future Work Environment All of the above When an organization experiences change what are the phases of change employees may experience? Ignore the pain Feel the pain Heal the pain Share the pain First 3 responses only What are some terms that you can use to categorize poor work behavior with employees? Insubordination Poor Work Performance Poor Work Attitude Violation of Policy All of the above

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