Through listening to this CD you will discover:

*Why staff don't always give the real reason for their departure and what you can do to discover the truth.

*What action you should take when you discover the truth.

*How an organization got 150 of its top performers to come back after quitting.

*Why employees who want to return to their jobs after quitting - don't.

*Success strategies for conducting effective exit interviews.

*2 mistakes commonly made when conducting exit interviews.

*How to reduce the risk of unnecessary wage inflation.

*What a survey of 170,000 employees revealed about key motivators in the workplace.

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