Non-Members $24.95 Members $12.95

You'll hear the best customer service practices for managers in 2005 from internationally known author and consultant, Keith Bailey.

You'll discover:

*How to help your staff feel valued and supported while you provide outstanding customer service to your parents.

*How to help your teachers build strong, positive, and professional relationships with parents.

*What negative filters are and what you can do to eliminate them.

We'll explore:

*The "must know" customer service skills in today's workplace.

*The number one thing that will give you the competitive edge when it comes to marketing your services.

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