What are the thoughts and feelings that employees most typically experience with change that a leader should take into consideration? What are the worst or most harmful changes to employee morale that an organization can experience? What are the worst things a leader can do when change is happening? What are the best ways to help employees move forward with change? How can a leader increase customer loyalty in spite of major change occurring? What are effective communication techniques to help employees/customers deal with a change in management, site closings or site relocations? . . . (to read the remainder of this article, please log in below.)
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