A parent consistently picks her child up late and then gets upset when she is charged late fees. You were taken by surprise when she yelled at you in front of her child, other parents, and staff. While another parent picks her child up on time, but hangs out to chat with staff about all of her personal problems. Oh sure - staff have politely excused themselves, trying to refocus on their priority -- the children -- but the parent continues to stay glued to them. One staff member stated: "The parent followed me to the bathroom and waited for me to come out!" . . . (to read the remainder of this article, please log in below.)
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